Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)

🧍♂️ Men’s Fashion

Q: What sizes do you offer in men’s clothing?
A: We offer sizes from S to XXL in most items. Each product page includes a detailed size guide to help you find the perfect fit.

Q: Are your men’s products suitable for everyday wear or just special occasions?
A: Both! Our collection includes casualwear, workwear, and statement pieces perfect for events or nights out.

Q: How often do you release new men’s styles?
A: We launch new styles each season and often feature limited-edition collections—stay updated via our newsletter!

👗 Women’s Fashion

Q: Do you carry plus-size women’s clothing?
A: Yes! We proudly offer inclusive sizing from XS to 3XL on selected pieces. Please check product descriptions for availability.

Q: Are your women’s fashion items true to size?
A: Most items are true to size, but we recommend checking the size chart before ordering.

Q: Can I return a dress if it doesn’t fit?
A: Absolutely. We offer easy 14-day returns on unworn items with all original tags attached.

🏡 Home Interior

Q: Do you ship furniture and home décor across the USA?
A: Yes! We provide U.S.-wide shipping on all home interior products. Shipping fees vary depending on item size and delivery location.

Q: Are your home products eco-friendly or sustainable?
A: Many of our items are made from eco-conscious materials. Look for the “Sustainable Choice” label on product pages.

Q: Do you offer interior design assistance?
A: While we don’t provide full design services, we’re happy to recommend items based on your style and space. Contact our team anytime!

🇺🇸 Shipping, Returns & Support (USA Customers)

Q: How long does shipping take within the USA?
A: Standard shipping takes 3–7 business days. Express options are available at checkout.

Q: What’s your return policy?
A: We offer a 14-day return window on fashion items and 7 days for eligible home décor. Some exclusions apply—please see our Returns Policy page for details.

Q: How can I contact customer support?
A: You can reach us via our Contact Page, live chat, or email us at luxurylenyx@gmail.com. We typically respond within 24 hours.